Settings and activity
44 results found
-
1 vote
An error occurred while saving the comment -
0 votes
An error occurred while saving the comment Adminpkumar (Admin, Logitech) commented
Hi there,
We sincerely apologize for the inconvenience caused by the excessive logging by the Logi Options+ application. We completely understand how frustrating this must be and assure you that your feedback is being taken very seriously.
Our team is committed to resolve this issue, and we’d greatly appreciate your assistance in helping us diagnose it further. If you’re available, we’d like to schedule a debug session with you to gather more insights and speed up the resolution process. Please let us know a convenient time for you, including your time zone, so we can coordinate efficiently.
Please share your the details to logipwssupport@logitech.com.
-
3 votes
An error occurred while saving the comment Hi there,
We sincerely apologize for the inconvenience caused by the excessive logging by the Logi Options+ application. We completely understand how frustrating this must be and assure you that your feedback is being taken very seriously.
Our team is committed to resolve this issue, and we’d greatly appreciate your assistance in helping us diagnose it further. If you’re available, we’d like to schedule a debug session with you to gather more insights and speed up the resolution process. Please let us know a convenient time for you, including your time zone, so we can coordinate efficiently.
Please share your the details to logipwssupport@logitech.com.
-
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble you are facing. To help us investigate, could you please send the following details to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version.
3) Dump files. To do this, open Task Manager (Ctrl+Shift+Esc), go to the "Details" tab, find the "LogiOptionsPlus_Updater.exe" process, right-click on it, and select "Create memory dump file." Please send us the resulting file (logioptionsplus_updater.DMP).Best regards,
Praveen -
1 vote
An error occurred while saving the comment Hi there,
We sincerely apologize for the inconvenience caused by the excessive logging by the Logi Options+ application. We completely understand how frustrating this must be and assure you that your feedback is being taken very seriously.
Our team is committed to resolve this issue, and we’d greatly appreciate your assistance in helping us diagnose it further. If you’re available, we’d like to schedule a debug session with you to gather more insights and speed up the resolution process. Please let us know a convenient time for you, including your time zone, so we can coordinate efficiently.
Please share your the details to logipwssupport@logitech.com.
-
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble you are facing. To help us investigate, could you please send the following details to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version.
3) Dump files. To do this, open Task Manager (Ctrl+Shift+Esc), go to the "Details" tab, find the "LogiOptionsPlus_Updater.exe" process, right-click on it, and select "Create memory dump file." Please send us the resulting file (logioptionsplus_updater.DMP).Best regards,
Praveen -
1 vote
An error occurred while saving the comment Hi there,
We sincerely apologize for the inconvenience caused by the excessive logging by the Logi Options+ application. We completely understand how frustrating this must be and assure you that your feedback is being taken very seriously.
Our team is committed to resolve this issue, and we’d greatly appreciate your assistance in helping us diagnose it further. If you’re available, we’d like to schedule a debug session with you to gather more insights and speed up the resolution process. Please let us know a convenient time for you, including your time zone, so we can coordinate efficiently.
Please share your the details to logipwssupport@logitech.com.
-
1 vote
An error occurred while saving the comment Hi deedoo,
Thank you for sharing the feedback. With regards to ability to cycle through the last profile page to the first (and vice versa) has stopped working, we have fixed the issue in the latest version 1.89.705126, can you please update the Options+ to latest version and see if that helps?
Regarding long-press shortcut to the first and last profile pages has also stopped working, this functionality has been replaced with a new feature. Please refer to the image provided below for additional details.
-
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble. To help us investigate, could you please send the following details to logipwssupport@logitech.com?
1) Device model.
2) Your OS version.
3) Connection type (Bluetooth or Receiver)
4) Provide more information on the issue you are facing.Best regards,
Praveen -
2 votes
An error occurred while saving the comment Hi there,
We're sorry for the trouble. Can you please provide more information on what issues you are facing in the 1.89.705126 version?
Please send the following details to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version.Best regards,
Praveen -
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble. To help us investigate, could you please send the following details to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version.Best regards,
Praveen -
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble. To help us investigate, could you please send the following to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version. -
1 vote
An error occurred while saving the comment Hi there,
We're sorry for the trouble. To help us investigate, could you please send the following to logipwssupport@logitech.com?
1) Your Options+ version.
2) Your OS version.
3) A clear explanation of the problem. A screen recording would be very helpful if you can provide one. -
2 votes
An error occurred while saving the comment Hello,
Our team would be happy to connect with you for a live debugging session. Kindly reach out to us at communitymanagement@logitech.com with your availability and your time zone.
Thank you!
-
1 vote
An error occurred while saving the comment Hi there,
If you are referring to the change in functionality of the Print Screen button, I'd like to inform you that we have added additional functionalities to the Print Screen button in the 1.86 version of Options+. Please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
-
1 vote
An error occurred while saving the comment Hi there,
If you are referring to the change in functionality of the Print Screen button, I'd like to inform you that we have added additional functionalities to the Print Screen button in the 1.86 version of Options+. Please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
-
1 vote
An error occurred while saving the comment Hi there,
We have added additional functionalities to the Print Screen button in the 1.86 version of Options+. Please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
-
1 vote
An error occurred while saving the comment Hi there,
If you are referring to the change in functionality of the Print Screen button, I'd like to inform you that we have added additional functionalities to the Print Screen button in the 1.86 version of Options+, please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
-
1 vote
An error occurred while saving the comment Hi Ali,
With this 1.86 release, we have added additional functionalities to the Print Screen button. Please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
-
0 votes
An error occurred while saving the comment Hi there,
With this 1.86 release, we have added additional functionalities to the Print Screen button. Please refer to this FAQ https://support.logi.com/hc/en-us/articles/29599461716887-Logi-Options-1-86-Print-Screen-changes.
If want the old functionality, please assign the "Print Screen" command.
Hi there,
We're sorry for the trouble you're facing with Options+ after the update. To help us investigate, could you please send the following details to logipwssupport@logitech.com?
1) Device model.
2) Your Options+ version.
3) Your OS version.
4) Provide more information on the issue you are facing.
Best regards,
Praveen