Today I found that my Print Screen key wasn't working. Turns out that Logitech Options reprogrammed it from "Print Screen" to "Capture Screen" (or similar). This completely messed up SnagIt. After spending a tonne of time troubleshooting, I found that Logitech Options was the culprit, and set it back to "Print Screen". Thanks a bunch! BTW, it seems like whenever you guys push an update, all my settings stop working until I manually restart the program. Another thing I spent a good deal of time troubleshooting. Thanks for that too.