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Logi Options+: Bug

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Unreliable Options+ Ruins the User Experience

Using the Options+ app on Mac has been incredibly frustrating. It crashes often, freezes up, and eats up way too much RAM. What’s even more annoying is that the basic settings aren’t saved directly to the mouse — everything depends on the app. So when the app fails (which it does a lot), the mouse stops working the way I’ve set it up. Why does it have to be this way?

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  • Adminpkumar (Admin, Logitech) commented  ·   ·  Report

    Hi there,

    We're sorry for the trouble you are facing. To help us investigate, could you please send the following details to logipwssupport@logitech.com?

    1) Your Options+ version.
    2) Your OS version.
    3) Dump files. To do this, open Task Manager (Ctrl+Shift+Esc), go to the "Details" tab, find the "LogiOptionsPlus_Updater.exe" process, right-click on it, and select "Create memory dump file." Please send us the resulting file (logioptionsplus_updater.DMP).

    Best regards,
    Praveen