22132 results found

1. Missing an option to remove AI Prompt Builder

   Provide an option to disable the new AI Prompt Builder.
   Why does Logitech think they can do anything they want on my computer?

   92 votes

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2. Sop the AI ********

   Provide software to manage great logitech devices. Stop adding AI ******** that just clutters. If i wanted to use AI i would only want my mouse and keyboard to function as a mouse and keyboard, not an AI tool.

   80 votes

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3. No AI please.

   I have used Logitech devices for many years.
   I don't see why so many companies are jumping on the "Lets bring AI in to everything." Just like the IOTs, I don't need my refrigerator or vacuum using up my bandwidth. I don't need my mouse or keyboard using extra bandwidth for features I don't need. Give me a "Turn all AI off" button please.

   96 votes

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4. Wrong device detect

   My keyboard MX Keys B detects as MX Keys, they have different F Keys, can it be fixed?

   38 votes

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5. Teams Shortcut mapping

   The new Microsoft Teams application setting for mapping MX Master 3 mouse shortcuts cannot me mapped for mute/unmute microphone.

   147 votes

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6. Ai trash

   Allow us to disable the ai feature

   47 votes

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7. AI is unsafe and untrusted in corporate environment.

   Why on earth does my keyboard need an AI prompt builder?

   And the update forgot my devices, so this AI nonsense has come at the cost of the core feature, which is being able to see my battery levels.

   That's it. That's all I want from this application - a battery icon.

   Instead, now I have to remove it because I cannot trust the privacy and security implicated of an ill-conceived addition in a corporate environment.

   Seriously. AI in a keyboard driver. This has to be the new posterchild of shoe-horning AI where it's not needed.

   45 votes

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8. ai_overlay_temp folder created by Logi AI Prompt Builder without permission

   Issue: Logi AI Prompt Builder process automatically creates aioverlaytemp folder in my home directory without my permission. Creating folders and files without permission is very disturbing and creepy. Please fix this ASAP.

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   41 votes

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9. Ai ****

   Please let me disable AI features which is using resources on muy machine.

   36 votes

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10. AI

    I did not buy Logitech hardware to have unnecessary AI generation functions added to it.

    31 votes

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11. Uninstall Smart Actions with its AI

    I want nothing to do with AI on my Windows PC. How do I uninstall Smart Actions?

    34 votes

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12. Smooth scrolling is completely broken - and I found the root cause why

    TLDR: Logitech free spin wheel mice support excellent high precision scrolling, but the software/drivers disable this most of the time for no good reason. Only when certain web browser windows are focused and the smooth scrolling option is on does it work properly. Focus a Chrome or Edge window with the smooth scrolling option in Logi options enabled and then scroll over a Settings, Word, etc. window to see how much better it could be.

    Smooth scrolling is completely broken - I have noticed that, when in free spin mode, scrolling is usually no where near as smooth and precise as it could be, even with the smooth scrolling option enabled.

    As a Windows developer, I decided to investigate this. It seems, if an Edge or Chrome window is currently focused - scrolling is way more precise and smooth - even in other windows. As soon as a window that isn't owned by Chrome or Edge receives focus, however, the scrolling experiences is poor again.

    I investigated and found the root cause - Logitech's code is only sending delta values of -12, 0 and 12 in mouse wheel messages if the window that is currently focused is not a Chrome or Edge (or possibly other web browser) window. This results in a jumpy and imprecise scrolling experience that is not appropriate for a high end free spin mouse wheel. Seems like this might be a compatibility feature or something? Which is strange considering touchpads and other free spin wheel devices don't behave this way - they just send correct delta values as expected and most apps these days support precision scrolling - plus you can always just disable free spin mode on the mouse.

    Logi options/the mouse drivers should be updated ASAP to get rid of this poor behaviour, unless the app under the pointed opts-out of precision scrolling in the app's manifest (highResolutionScrollingAware, ultraHighResolutionScrollingAware), or is in a list of exclusions managed by the user. I am not sure how you expect to compete against other high end mice with this poor behaviour. I used to use a Microsoft mouse with a free spin wheel years ago and it was way better because it always sent the correct delta values except in the situations described above.

    To try this yourself, focus a Chrome or Edge window with the smooth scrolling option in Logi options enabled and then scroll over a Settings, Word, etc. window to see how much better it is compared to when the Chrome or Edge window is not focused.

    It seems I can't attach multiple files here, but see the attached screenshot - I used a free app I found on the MS Store to check the output delta values - as you can see the values are either -12, 0 or 12. If I could upload another screenshot, I'd show one of when a Chrome window is focused, where there are all kinds of values being sent, resulting in far more precise and smooth scrolling. Please at least add an option to enable precision/smooth scrolling not just when a Chrome or Edge window is focused - it is so disappointing how much better scrolling can be but that it is terrible most of the time because of this. I often find myself focusing a Chrome or Edge window when using Word to scroll long documents just because of how much better it makes the scrolling - it should be like this all the time, not just when a Chrome or Edge window is focused.

    TLDR: Logitech free spin wheel mice support excellent high precision scrolling, but the software/drivers disable this most of the time for no good reason. Only when certain web browser windows are focused and the smooth scrolling option is on does it work properly. Focus a Chrome or Edge window with the smooth scrolling option in Logi options enabled and then scroll over a Settings, Word, etc. window to see how much better it could be.

    Smooth scrolling is completely broken - I have noticed that, when in free spin mode, scrolling is usually no where near as smooth and precise… more

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    12 votes

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13. AI-stuff

    Please stop with the "AI Prompt Builder". It crashes regularly. Why would i even need AI stuff on a software whose only function is to change the scrolling speed of my mouse.
    Nobody asked for this.

    22 votes

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14. FLOWで[CTRL]押しっぱなし状態

    Logicool Flowを対応キーボードと共に使用してコンピュータの切換えで「CTRLを押しながらカーソルを端に移動させます」を行っていると、[CTRL]キーを押していないにもかかわらず[CTRL]が押されたままの状態になる事があります。

    9 votes

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15. PrintScreen no longer works!

    The new version 1.86 is overwriting the default Windows PrintScreen button! I can't use any other screenshot application!!!!
    The only opition is to use the Logitech screen capture feature...

    1 vote

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16. Print Screen action no longer assignable to corresponding key since Logi Options+ update

    Hello,
    With the newest update of Logi Options+ it is no longer possible to assign the DRUCK (print screen) action to the corresponding key. This is needed because I want to use a third party screenshot tool). See attached screen. I would be really glad if you could add the old print screen action again (maybe in addition).
    Kind regards, Heiko Rigling

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    2 votes

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17. REMOVE AI - Bloatware complaint

    All I want from this app is the ability to map mouse buttons to functions on my computer. I don't want AI bloatware with this software, especially when new directories pop up in my home directory. Please keep it simple!

    20 votes

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18. 업데이트 안되는데 계속 하라고 알람뜨는 현상

    자꾸 펌웨어 업데이트를 하라고 뜨는데
    막상 업데이트를 시도하면 업데이트가 필요없다고 하면서 종료됩니다.
    문제는 얼마후 다시 업데이트를 하라고 또 알람이 뜨네요.

    2 votes

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19. False firmware uodate notices

    Please double check the Logi update notification procedure. I repeatedly receive firmware update notifications for my M650L only result in a notice that my M650L is already updated.

    2 votes

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20. Don't use the dedicated GPU on Intel Macbooks

    logioptionsplus_agent is switching on my dedicated GPU on my laptop which leads to much more battery consumption. This makes it unusable for me.

    5 votes

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