As a long time Logitech customer I have now moved onto another brand of wireless keyboard that allows for the backlight to be kept on. I would have gladly put up with less battery life on the MX keys as the light constantly turning off on me has driven me insane. I often pause for longer than 30 seconds and while the proximity sensor is okay sometimes, most of the time I have to wave my hand above the keyboard for some seconds before the backlight kicks in and then I have to reset myself and of course moments later when I next pause I have to do the same thing over. What I can't understand is why this is not user definable through the Options software. The sad thing for Logitech is that they already had me as a loyal customer to their ecosystem (over 10 active Logitech devices currently) for years but now I have begun looking at alternatives. I'm sure you'll fix the problem with a miniscule firmware change once the feedback gets critical but, it's just sad that you'll only fix this once it hurts your bottom line rather than proactively listening to loyal customers.
As a long time Logitech customer I have now moved onto another brand of wireless keyboard that allows for the backlight to be kept on. I would have gladly put up with less battery life on the MX keys as the light constantly turning off on me has driven me insane. I often pause for longer than 30 seconds and while the proximity sensor is okay sometimes, most of the time I have to wave my hand above the keyboard for some seconds before the backlight kicks in and then I have to reset myself and of course moments later when I next pause I have to do the same thing over. What I can't understand is why this is not user definable through the Options software. The sad thing for Logitech is that they already had me as a loyal customer to their ecosystem (over 10 active Logitech devices currently) for years but now I have begun looking at alternatives. I'm sure you'll fix the problem with a miniscule firmware change once the feedback gets critical but, it's just sad that you'll only fix this once it hurts your bottom line rather than proactively listening to loyal customers.