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  1. software downloading and updating the app makes mouse unusable, automatically disables all the functions ( horizontal scroll etc.)

    1 vote

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  2. When I scroll down, scroll action acts exponential but when i scroll up, it doesn't work as that. What may solve this problem, please help me, thank you Logitech.

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  3. Hi I'm Mark
    Using MX Master 3 on my Mac Book pro 2015

    I find it greatly suit my mac, however after I use the Mx master 3, my computer start to load everything slowly.

    After checking the system process, the process of the logioptionplus_updater seems to lower my macbook's efficiency.

    Could you help fix this problem for me?

    1 vote

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  4. please support windows keyboard layout of mx keys for mac versioin from windows O/S.
    please please please please..
    for example.
    right command key -> language change.
    left command key -> alt
    is it very hard? or don't you have the programming skills?
    We sincerely hope that you will be supported as soon as possible.

    1 vote

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  5. Logitechオプションアプリを使用して、画面ロックキーを他の機能に再定義しました。しかし、数分間放置した後にそのキーを押下すると、再定義した機能ではなく画面ロックが機能します。画面ロック状態を解除し、再度押下すると再定義した機能は問題なく機能します。
    こちらの症状と酷似していますが、タスクマネージャーよりソフトが起動していることは確認済みです。https://support.logi.com/hc/en-us/community/posts/4407109471255-Redefined-keys-on-MX-Keys-do-not-work-correctly-on-first-use-

    1 vote

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  6. After the new update, my mouse settings are lost. They cannot be restored from backup, as the newest update removed it. I am now very dissapointed because I had quite a lot of profiles for different programs...

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  7. Context:
    When I`m browsing on the web, I use my MX Master 3 side scroll to change de volume, but sometimes I need to use it to navigate between tabs.

    That said, I often need to open the application to change "shortcut profiles".

    Idea:
    It would be useful to execute a shortcut that changed my configuration profile.

    Something like: "Watching Videos Profile" and "Browsing the Web Profile".

    1 vote

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  8. I'm trying to modify Windows navigation gestures with thumb button on MX Master 3. It's great on global but when I modify it in specific applications config, I have to do it manually in any single app which is a bit annoying.
    So, it would be great if I can save my customized profile for these gestures, and only need to change to that profile on each app I want.

    Thanks for your hard work!

    2 votes

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  9. This app is great in design and ease of use.
    I don't know if this will be a suggestion for this app, but please make this app WebCam compatible or rework the WebCam app. The current WebCam app has an outdated UI and I find it difficult to use.

    2 votes

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  10. My logitech MX Keys is stuck at "fetching settings from Options"
    I have tried restarting the computer, reinstalling the software and all, to no avail.
    It was working perfectly fine before the last update.

    1 vote

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  11. I am having a horrible user experience with your product. It's been a while since I bought your mouse and I still can't get used to the horrible scrolling of the mouse wheel. It's unpredictable, the acceleration it follows is too sensitive to small changes in scrolling speed. Please, this is so frustrating for me, I need you to develop different acceleration profiles for the wheel. I need my mouse wheel to work like a normal mouse, to do this you should add some sort of threshold to the rotation, it senses involuntary scrolling when I take my finger off…

    1 vote

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  12. I am having a horrible user experience with your product. It's been a while since I bought your mouse and I still can't get used to the horrible scrolling of the mouse wheel. It's unpredictable, the acceleration it follows is too sensitive to small changes in scrolling speed. Please, this is so frustrating for me, I need you to develop different acceleration profiles for the wheel. I need my mouse wheel to work like a normal mouse, to do this you should add some sort of threshold to the rotation, it senses involuntary scrolling when I take my finger off…

    1 vote

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  13. mac m1 mx master 3 is connected via bluetooth but logi options and logi options+ does not see the device

    1 vote

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  14. on mac m1 monterey switching desktops left/right does not work at all

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  15. i need scroll more smoth

    1 vote

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  16. 罗技技术人员你们好,有个问题反馈,我用的是最新的PS2022版本,大拇指滚轮设置成调整笔刷大小功能无法使用,设置成其他的没问题,请你们检测修复bug,这个功能对我非常重要,非常感谢你们,注:我用的最新的opt软件

    1 vote

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  17. Lost all my device in the profile. Extremely bad update version.

    1 vote

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  18. For the next MX Master mouse, I wish the rubber material would be softer than the one we have on the current model. It also gets sticky after a while.

    1 vote

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  19. The scroll wheel is very laggy even with smooth scrolling enabled. Please fix it.

    1 vote

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  20. 何度も試行しても、ダウンロードできません。

    1 vote

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