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Options+ won't connect
I have Options and Options+ running on both my work and personal Macbooks.
Details:
- One runs Catalina, one runs Big Sur. Both run Options+ 0.50.1402.
- MX Keys and MX Master 3 are connected on each computer via unified receivers.
- Both are on the same subnet (192.168.1.60 for one, 192.168.1.232 for the other)
- Both are connected to the same wireless network.
- MacOS firewall is enabled on my work PC, and I can't disable that. It also has Cylance ForeScout SecureConnector and CylancePROTECT.
- No VPN enabled for either machine.
- In System Preferences/Security & Privacy/Privacy tab: Logi Options Daemon, Logi Options, and Logi Options+ are allowed control under Accessibility. Logi Options+, Logi Options Daemon, and Logitech Unifying Software are allowed "input monitoring".
- Machines can ping back and forth. They can connect samba shares on each other, and so on.
- Running the commandnc -vnzu 192.168.1.X 59867returnssucceededin both directions. Ditto for 59868.
- Runningnc -vnz 192.168.1.X 59866also succeeds in both directions.When I try to connect Flow, I get the "No computers found. Bummer!" message. I can't really think what else to check! Any suggestions?
I have Options and Options+ running on both my work and personal Macbooks.
Details:
- One runs Catalina, one runs Big Sur. Both run Options+ 0.50.1402.
- MX Keys and MX Master 3 are connected on each computer via unified receivers.
- Both are on the same subnet (192.168.1.60 for one, 192.168.1.232 for the other)
- Both are connected to the same wireless network.
- MacOS firewall is enabled on my work PC, and I can't disable that. It also has Cylance ForeScout SecureConnector and CylancePROTECT.
- No VPN enabled for either machine.
- In System Preferences/Security &…1 vote -
Mouse recognized, but stuck in loading stage
My mouse is well recognized, but I'm having a loading message under my mouse image, nothing happens when I click on it.
I can't access its configuration1 vote -
wie erreicht man das userforum ?
ich schreibe über options+ , aber wie kann ich das userforum erreichen und auch postings lesen ? gibt es eine Webseite, ich habe sie nicht gefunden im netz
1 vote -
Combination buttons
I would like to have more options to combine different button presses.
I also used to have the scroll wheel act as the 'Look Up' action on mac os
1 vote -
Bug with the Foward and Back functions
The back button gets stuck if I press it together with the foward button until I press it again
1 vote -
Mac <-> Win flow failure
Flow does not work across a Mac and a Windows computer. They are on the same wireless network and everything worked prior to upgrading to Options+, but after upgrading to Options+ the Mac can identify the Windows PC, but shows it as disconnected. The Windows PC fails to identify any other devices.
I've tried removing the Windows PC from the Mac configuration and trying to add from the PC and again from the Mac with no avail.
1 vote -
Charging progress
It would be nice to see the progress of the charging instead of only the icon.
1 vote -
Software Doesn't Work
No devices being recognized by Logitech Options Plus and after uninstall, Logitech Options no longer recognizes my devices. All permissions necessary have been granted and devices properly added via Bluetooth multiple times.
1 vote -
Aplicacion bloquea scroll
Problemas con la nueva actualizacion a Logi Options +. Mi mouse tiene el scroll muy pesado al estar cambiando de aplicaciones. Debo entrar a la aplicacion y desactivar el SmartShift del scroll cada vez que pasa.
1 vote -
MX Keys Flow Mac and PC
MX Keys not moving with mouse to other computer despite resetting Flow on both devices and reinstalling Logi Options+
1 vote -
Backlight Rotation Issue
MX Keys for Mac:
The auto-backlight (on/off) bug has gone on for WAY too long now. Everyone who's asked about it online has had a response saying it's simply to do with lighting, it's not, it's a bug that takes place in all lighting scenarios. The issue doesn't take place all the time, but when it does the only fix is turning off the backlight or turning off the keyboard. I can film this if you want but there's plenty of evidence online.
Please have this fixed, it's the ONLY thing that brings the keyboard from a 10 to a 6.
MX Keys for Mac:
The auto-backlight (on/off) bug has gone on for WAY too long now. Everyone who's asked about it online has had a response saying it's simply to do with lighting, it's not, it's a bug that takes place in all lighting scenarios. The issue doesn't take place all the time, but when it does the only fix is turning off the backlight or turning off the keyboard. I can film this if you want but there's plenty of evidence online.
Please have this fixed, it's the ONLY thing that brings the keyboard from a 10 to a…
1 vote -
Palo Alto Risk rating and Interface feedback
When I first downloaded Options+ (from work/VPN only, it's fine elsewhere) and all subsequent attempts to Check Version result in, "Failed to download the update. Please check your network connection." I'm guessing that tries to reach https://support.logi.com/ , but not sure.
According to our Network Security team the destination URL is classified as "being blocked based on high risk". I figure that may be something you want to straighten out with Palo Alto's URL Ratings people.
Also, the Lock keys pop-up is helpful, but often appears and disappears unnoticed by me. Perhaps some size, position, color, and beep options would prove helpful to some (me!).
Otherwise, so far, so good. I'll try flow soon.
When I first downloaded Options+ (from work/VPN only, it's fine elsewhere) and all subsequent attempts to Check Version result in, "Failed to download the update. Please check your network connection." I'm guessing that tries to reach https://support.logi.com/ , but not sure.
According to our Network Security team the destination URL is classified as "being blocked based on high risk". I figure that may be something you want to straighten out with Palo Alto's URL Ratings people.
Also, the Lock keys pop-up is helpful, but often appears and disappears unnoticed by me. Perhaps some size, position, color,…
1 vote -
Backlight functionality
Wish I could turn on the backlighting! Constant on, and control the amount of backlight too. On, Off or Auto would be a suggestion, or add a 4th option with scheduled functionality.
And that you include windows keys, at least on the side, but that's not software...1 vote -
Screenshot Tool Customization not working
The "screenshot tool" customization does not seem to work or do anything. This was functional on the normal 'options' app.
1 vote -
Not connecting to MK Keys by default
Not connecting to device by default and no other option to manually connect
1 vote -
1 vote
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Performace
Ich habe sehr starke performance Probleme sobald O+ läuft im Hintergrund frisst teilweise 500mb Arbeitsspeicher.
die maus ruckelt immer stärker bis ich es schließe1 vote -
identifying device with identical devices single computer / UX layout
having 2 MX Masters and 2 MX Keys, paired to a laptop - 1 at work desk, 1 at home desk - makes it difficult to see on the "Good Morning" Screen - if the layout could be changed and/or devices being able to be renamed would make the UX better. Even a list would be better from a functionality standpoint.
1 vote -
Features: account, display, schedule
I can't find the place to log in, access Logi account information and so on.
The app should have a "run in the background" option, to leave it on and show the current battery state in the Display Bar in MacOS.
Programmed schedules should be possible: e.g. when it is night, increase keyboard brightness
1 vote -
Probelmas de conexión Bluetooth MX Master 3
El mouse se me ha desconectado dos veces en la semana que lo llevo usando. Ambas veces ha sido en llamadas de video audio (una vez en Zoom y otra en Teams) usando audífonos (Aipods Pro). Espero que no siga pasando!! para salir del paso he tenido que tener mi Magic Trackpad 2 a mano para salir adelante, esto me ha pasado en reuniones donde he estado presentando por lo que les digo es bien incómodo! Saludos!
1 vote
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