← Have an idea? Share it! Settings and activity 2 results found mx keys keyboard looses connection and goes into inactive status. 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea under review · 1 comment · Logi Options+ » Bug · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Anonymous commented · Nov 15, 2022 · Edit… · Delete… An old USB dongle connected to the laptop was causing a conflict. Once I removed the dongle, the keyboard is now working well. Save Submitting... Anonymous shared this idea · Nov 11, 2022 MX Keys Keyboard problem 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 0 comments · Logi Options+ » Bug · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Anonymous supported this idea · Nov 11, 2022
An old USB dongle connected to the laptop was causing a conflict. Once I removed the dongle, the keyboard is now working well.