Settings and activity
150 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment 
kkarunanidhi
commented
Hi,
Please accept our apologies for the inconvenience. We work very hard to provide you with excellent software, and this is not the type of experience we aim to provide to our customers.
Our team would like to meet you personally through a 1:1 zoom session, to troubleshoot your issue further.
Will you be available for a live session with our team ?
If yes, please let me know what time and date works best for you.I'm looking forward to hearing from you.
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2 votes
An error occurred while saving the comment kkarunanidhi
commented
@yuri Thank you for the response. Let me know your availability for (Nov 22-24) 9AM-12PM. I can book a call ASAP.
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0 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. Can you please confirm your system specification, Options+ build number and Bluetooth driver version?
If you are comfortable, our team would like to meet you personally through a 1:1 zoom session, to troubleshoot your issue further. Will you be available for a live session with our team ?
If so, please let me know what time and date works best for you.
I'm looking forward to hearing from you. -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Please accept our apologies for the inconvenience. We work very hard to provide you with excellent software, and this is not the type of experience we aim to provide to our customers.
To troubleshoot your issue further, will you be available for a live debug session with our team to understand your issue?
If so, please let me know what time and date works best for you.
PS: The session will be in English, please let me know if you are comfortable with it?I'm looking forward to hearing from you.
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0 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
0 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
2 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
0 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. We released an update 1.26.5989 that fixes the above issue of continuous connect/disconnect with MX Master 2S on both macOS and Windows.
Please update to the latest version from the app settings and let us know if that fixes your issue.
Let us know if you have any other problems or queries. We're pleased to assist you.
Best,
Options+ team -
0 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Please accept our apologies for the inconvenience. We work very hard to provide you with excellent software, and this is not the type of experience we aim to provide to our customers.
To troubleshoot your issue further, will you be available for a live debug session with our team to understand your issue?
If so, please let me know what time and date works best for you; our team is in the Pacific Standard Time zone.
PS: The session will be in English, please let me know if you are comfortable with it?I'm looking forward to hearing from you.
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9 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Apologize for the trouble. We're currently working on exploring a new way of customizing the backlight on your keyboard and would love you to participate in an upcoming user test to try out our new interface and give us your thoughts and feedback!
If you're interested, please let us know, we will plan for a Zoom call 1:1 for 15 minutes.Note: Please let us know your time zone for the zoom call.
Looking forward for your reply.
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2 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Apologize for the trouble.We're currently working on exploring a new way of customizing the backlight on your keyboard and would love you to participate in an upcoming user test to try out our new interface and give us your thoughts and feedback!
If you're interested, please let us know, we will plan for a Zoom call 1:1 for 15 minutes.Note: Please let us know your time zone for the zoom call.
Looking forward for your reply.
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.
Looking forward to your response.