Settings and activity
150 results found
-
1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment 
kkarunanidhi
commented
Hi,
Apologize for the trouble, can you please take a sample process of the Options+ and Logi Voice (after closing UI) and the updater process when this issue happens and send it to us please?
Steps to collect sample process for Options+
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Options+ process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Options+ process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Options+ from step 2]
Sample process gets saved to /tmpSteps to collect sample process for Voice
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Voice process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Logi Voice process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Logi Voice from step 2]
Sample process gets saved to /tmpLooking forward to your reply.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Apologize for the trouble, can you please take a sample process of the Options+ and Logi Voice (after closing UI) and the updater process when this issue happens and send it to us please?
Steps to collect sample process for Options+
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Options+ process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Options+ process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Options+ from step 2]
Sample process gets saved to /tmpSteps to collect sample process for Voice
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Voice process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Logi Voice process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Logi Voice from step 2]
Sample process gets saved to /tmpLooking forward to your reply.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
2 votes
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
10 votes
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
你好，
对于给您带来的麻烦，我们深表歉意。为了进一步解决您的问题，请向我们提供日志。
期待你的回复。 -
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. Please let me know the issue that you are currently facing with the mouse and please provide us the logs to troubleshoot further.
Looking forward to your response.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that your issue is been fixed with the latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Can you please update to the latest software and check if it works?Looking forward to your response.
-
2 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.
Looking forward to your response.
-
12 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.
Looking forward to your response.
-
3 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
-
24 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
-
4 votes
An error occurred while saving the comment kkarunanidhi
commented
Hi,
Hope you are doing good. We are happy to announce that our latest update 1.62 has Support for new MS Teams - Device action customization is now supported for the new MS Teams app.
Please check and let me know if that works for you.Looking forward to your response.
-
1 vote
An error occurred while saving the comment kkarunanidhi
commented
Hi,
We apologize for the trouble. Our team would like to meet you personally through a 1:1 zoom session, to troubleshoot your issue further. Will you be available for a live session with our team ?
If yes, please let me know what time and date works best for you.I'm looking forward to hearing from you.
Hi,
Apologize for the trouble, can you please take a sample process of the Options+ and Logi Voice (after closing UI) and the updater process when this issue happens and send it to us please?
Steps to collect sample process for Options+
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Options+ process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process
-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Options+ process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Options+ from step 2]
Sample process gets saved to /tmp
Steps to collect sample process for Voice
Step 1: Launch Activity Monitor from /Applications/Utilities folder
-Close the Options Plus UI
-Select Logi Voice process and click on Sample/Diagnostic Popup Menu button at the top of the Activity Monitor window and click sample process
-Save the report
Note: Sometimes Activity Monitor doesn't allow you to take the sample process with the above mentioned steps. If that happens, try the following steps:
Launch Terminal
Check PID of Logi Voice process from Activity Monitor
Type sudo sample PID [Substitute PID with the actual process ID for Logi Voice from step 2]
Sample process gets saved to /tmp
Looking forward to your reply.