4455 results found

1. LogiOptions+がBoltレシーバーを認識しない

   ここ数ヶ月ほどの間に、急にLogi Options+にマウスM650付属のLogi Bolt USB レシーバーが認識されなくなった。通常のマウス機能には問題ないがOptions+では認識されないまま。電池交換、USBポートの変更、ドライバーの更新は試した。サイドボタンカスタムが使えないので、以前のように戻すか直してほしい

   2 votes

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2. Logi Options+ stuck loading

   I am running Windows 11 home edition 23H2 and have not been able to install a more recent update since June 2023. Every new version gets stuck loading with the spinning wheel. I've uninstalled/reinstalled countless times to no avail. I have found that installing v1.44.415778 is the last version that works so am leaving it alone, but not sure why newer versions won't install properly.

   3 votes

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3. Minimize to system tray

   It should be possible to minimize Logi Options+ to system tray.

   As far as I understand, the configuration that is done in the app is only active while the app is running and yet, there is no way to minimize the app to the system tray, which is just unacceptable. I don't want the Logi app to take up screen real estate on my taskbar, just so that my mouse and keyboard will behave properly. This should be fixed asap.

   10 votes

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4. Copy and paste only write c or v

   Hi,

   Gesture control on MX3 stopped working correctly. Paste only write a V, copy only writes a C.

   Can't enter multiple keystrokes when trying to make a custom command.

   3 votes

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5. AI not wanted

   I'm not interested in having AI functionality in my mouse. Is there a way I can prevent the folder that is now added to my home folder for this function from being made each time I restart my computer? If not, I'll be removing Logi Options+.

   2 votes

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6. Mouse Middle Button

   Mouse middle button is acting as a wheel shift mode in all the apps after changing it to different shortbut or button.

   Need Help! Urgent

   3 votes

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7. AI features unnecessary

   I do not want AI features built into my mouse or its software! Please remove that!

   2 votes

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8. Mouse shortcuts doesn't work sometimes when RDP's to machine

   I have buttons for select all (ctrl + a) and paste set for the shortcuts. When I try to use the shortcuts when I'm rdp'd to a machine, the shortcuts sometimes doesn't work. I'll see the letter 'a' or 'v' instead of the action happening.

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9. Get rid of AI

   Can you remove the AI function and the AI folder which added to my home directory? The mouse don't need AI

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10. Uninstall AI Prompt Builder

    How do I uninstall/disable/kill the AI Prompt Builder that is part of the latest Options app? I did not install it, I did not ask for it. I will not allow it. If necessary I will uninstall Options.

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11. 回报率不稳定

    蓝牙连接回报率忽高忽低，希望能稳定 120 左右，突然掉到 50-60 真的很难受

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12. Mute/Unmute mic in NEW Microsoft Teams

    Microsoft Teams has released a NEW version. Although my MX Master 3S has support for this new version of Teams, it strangely does not have support to map a button to mute/unmute my mic. This was very useful to me when I was using the old version of Teams, and it would be great if this can be implemented into the new version of Teams as well. Thanks!

    4 votes

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13. Mic mute/unmute notification

    The Mic mute/unmute notification function should not be activated by default.
    Many users, me included, searched for many time for how to disable this option. Its really annoying and not usefull for most of the people.

    2 votes

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14. AI feature creep

    You just looooove feature creep 😤

    I installed an app to activate the buttons of my mouse, and update my keyboard. You turn it into a 🤬 chat gpt wannabe.

    I like your hardware, but your stupid apps are a HUGE minus every time I consider a new Logitech device.

    You urgently need a development process where someone's job is to ask "do we actually need an AI editor on a device utility software."

    •  

    2 votes

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15. Let us unassign AI buttons

    Make it possible to unassign buttons from the stupid AI **** that you just added that nobody wants.

    2 votes

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16. 鍵盤問題

    1.我購買+m185組合，再用app的時候只有滑鼠有連接到，但是鍵盤卻一直連接不到app

    2.我的mk275鍵盤經常延遲，爾且是延遲幾十秒的那種，不然就是鍵盤按了沒反應

    2 votes

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17. Options+ Bugs and M720 Triathlon Limitations

    By The Grace of G-D.

    Dear Logitech Support,

    I hope this message finds you well. I am writing to you about some issues I have been experiencing with my Logitech M720 Triathlon mouse and the Options+ software.

    Background
    I use this mouse extensively. I have one for each of my computers and I have been recommending it to coworkers, family, and friends, and personally give a few as gifts to some of them due to its ergonomic design and customizable buttons.
    I work as a programmer, and the shortcuts I use most throughout the day are copy, paste, CTRL+A, and ALT+SHIFT+F. This product has probably saved me from having arthritis in my left hand for the past few years...
    I would say that i am a "power user". i use daily 3 Windows 11 Computers, all set up almost identical, all have an M720 mouse and a Logitech keyboard, all have 3-4 Screens,

    However, I have encountered multiple issues that are impacting my work and my experience with your product. I have noticed that some of the people to whom I recommended this mouse are also encountering these issues. We all use Windows in Hebrew, but not all of us are programmers.

    Issues

    1. Logitech Options+ Crashing: It works flawlessly around 97% of the time, but sometimes it just stops working in the middle of the day. Lately, this has been happening around three or four times a week. Thankfully, fixing it is fairly easy - I just open the Logitech Options+ software and everything goes back to normal. However, it is an annoying issue that disrupts my workflow.

    2. Logitech Options+ Resets: Every 2-3 months, the Logitech Options+ software loses all of the settings. Each time this happens, I have to go and reset the keys.

    3. Automatic Backup Issue: Yesterday, it happened again and I restored the settings using the automatic backup feature but it didn't change anything. Then I noticed that the last automatic backup happened a few minutes before, so it actually backed up the empty settings right when I opened the software.

    4. Unusable Button Remapping: The M720 Triathlon features a button dedicated to the "Flow" feature, which I find unnecessary for my workflow. This button placement is particularly frustrating because it's a prime location for customization. I have encountered many frustrated users online that would greatly benefit from the ability to remap this button. It would significantly improve productivity and will make a lot of your customers happy, especially because you don't "owe" us anything as you advertise it clearly.

    5. Chrome Freezing: The most annoying issue might not be directly related to your products. It might be due to 3rd parties like Windows or Chrome. I use usually have around 40 to 60 Chrome tabs open spread around in 12 Chrome profiles, amongst other things. Occasionally, I have 5-10 Google Sheets documents open. Some of them have a lot of data or a packed with automations and CPU Consuming functions. from time to time, when I'm working with a Google Sheets file, Chrome freezes and I have to restart it. My colleagues, who are doing somewhat similar jobs but don't use your devices or software, don't encounter this issue.

    Suggestions
    I would suggest adding a secondary option to backup to a local file. This would not only provide a backup for the cloud backup but would also help me move the settings between computers as they are the same on all my computers. Another suggestion is to add a place in the software or on the website to download backup history. There also needs to be a button to restore a backup from a file.

    In conclusion, I want to thank you for the products you have created. They save me a lot of time and are very much appreciated. However, I don't think I should suffer while using your products.

    I look forward to your response and any assistance you can provide.

    Best regards

    By The Grace of G-D.

    Dear Logitech Support,

    I hope this message finds you well. I am writing to you about some issues I have been experiencing with my Logitech M720 Triathlon mouse and the Options+ software.

    Background
    I use this mouse extensively. I have one for each of my computers and I have been recommending it to coworkers, family, and friends, and personally give a few as gifts to some of them due to its ergonomic design and customizable buttons.
    I work as a programmer, and the shortcuts I use most throughout the day are copy, paste, CTRL+A, and… more

    1 vote

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18. Reduce the RAM usage of Logi Options

    Bloatware:
    Logi Options is bloatware using 375.5MB of RAM.

    You've recently updated the app for Logi Options to include a bunch of AI stuff. In the process, or possibly prior, it seems you have met the definition of bloatware quite thoroughly. Bloatware is software that uses up resources without doing anything useful.

    No one is using their mouse driver software for AI....

    The Logi Options app is in fact the second largest RAM hog on my machine - using 179.2 MB as I write this. There is additionally another program WebView2 Manager which when expanded shares the logo of the Logi Options App. It uses additionally 68.7 MB. This is number 8 on the list. There is also Logi Options Agent using 61.9 MB; Logi AI Promt Builder using 35.4 MB; Logi Options Updater 11.2 MB; and Logi Options App Broker at 1.1 MB

    The total of this is 357.5 MB. When I consider this it actually becomes the LARGEST RAM HOG on my machine.

    Purpose of LogOptions App:
    Let's think about the purpose of the Logi Options app for a moment. It's purpose to to change a few settings for my my mouse. So realistically its a glorified mouse driver. There is no need for it to use 375.5MB of RAM. It uses 461 MB of space on my Hard drive. This is large - but I think this is more reasonable since it's hard drive space and less of an immediate drag on the performance of my machine.

    Context of why this is excessive:
    There are ENTIRE MODERN OPERATING SYSTEMS that run using 21MB of storage space and only need 46 MB of RAM to run (Tiny Core Linux Distro). And in the past Dam Small Linux was about 50MB requiring no more than 8MB of RAM. If an operating system can use 8MB of RAM then so can a glorified mouse driver.... like really why is LogiOptions the Largest hog on my machines memory!

    Bloatware:
    Logi Options is bloatware using 375.5MB of RAM.

    You've recently updated the app for Logi Options to include a bunch of AI stuff. In the process, or possibly prior, it seems you have met the definition of bloatware quite thoroughly. Bloatware is software that uses up resources without doing anything useful.

    No one is using their mouse driver software for AI....

    The Logi Options app is in fact the second largest RAM hog on my machine - using 179.2 MB as I write this. There is additionally another program WebView2 Manager which when expanded shares the logo of the… more

    • 

    2 votes

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19. Logitech Optionsでは出来ていたことが出来ないため、Log Options+を使うことが出来ません。以下の動作を出来るようにしてください。「進む」ボタンと「戻る」ボタンに、それぞれキーボードの「Shift」と「Ctrl」を設定します。2つのボタンを同時に押すと「Sh

    Logitech Optionsでは出来ていたことが出来ないため、Log Options+を使うことが出来ません。以下の動作を出来るようにしてください。「進む」ボタンと「戻る」ボタンに、それぞれキーボードの「Shift」と「Ctrl」を設定します。2つのボタンを同時に押すと「Shift+Ctrl」が押されている状態にしてください。

    2 votes

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20. AI Automatically Installed, Enabled, and Using Resources

    DO NOT ******* INSTALL AI COMPONENTS WITHOUT THE USER'S APPROVAL AND ACKNOWLEDGEMENT WITH NO ABILITY TO REMOVE IT

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