24376 results found

1. 每次自动更新完SAMRT ACTION都失效

   每次自动更新完SAMRT ACTION都失效

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2. AI feature creep

   You just looooove feature creep 😤

   I installed an app to activate the buttons of my mouse, and update my keyboard. You turn it into a 🤬 chat gpt wannabe.

   I like your hardware, but your stupid apps are a HUGE minus every time I consider a new Logitech device.

   You urgently need a development process where someone's job is to ask "do we actually need an AI editor on a device utility software."

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3. Let us unassign AI buttons

   Make it possible to unassign buttons from the stupid AI **** that you just added that nobody wants.

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4. 鍵盤問題

   1.我購買+m185組合，再用app的時候只有滑鼠有連接到，但是鍵盤卻一直連接不到app

   2.我的mk275鍵盤經常延遲，爾且是延遲幾十秒的那種，不然就是鍵盤按了沒反應

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5. Options+ Bugs and M720 Triathlon Limitations

   By The Grace of G-D.

   Dear Logitech Support,

   I hope this message finds you well. I am writing to you about some issues I have been experiencing with my Logitech M720 Triathlon mouse and the Options+ software.

   Background
   I use this mouse extensively. I have one for each of my computers and I have been recommending it to coworkers, family, and friends, and personally give a few as gifts to some of them due to its ergonomic design and customizable buttons.
   I work as a programmer, and the shortcuts I use most throughout the day are copy, paste, CTRL+A, and ALT+SHIFT+F. This product has probably saved me from having arthritis in my left hand for the past few years...
   I would say that i am a "power user". i use daily 3 Windows 11 Computers, all set up almost identical, all have an M720 mouse and a Logitech keyboard, all have 3-4 Screens,

   However, I have encountered multiple issues that are impacting my work and my experience with your product. I have noticed that some of the people to whom I recommended this mouse are also encountering these issues. We all use Windows in Hebrew, but not all of us are programmers.

   Issues

   1. Logitech Options+ Crashing: It works flawlessly around 97% of the time, but sometimes it just stops working in the middle of the day. Lately, this has been happening around three or four times a week. Thankfully, fixing it is fairly easy - I just open the Logitech Options+ software and everything goes back to normal. However, it is an annoying issue that disrupts my workflow.

   2. Logitech Options+ Resets: Every 2-3 months, the Logitech Options+ software loses all of the settings. Each time this happens, I have to go and reset the keys.

   3. Automatic Backup Issue: Yesterday, it happened again and I restored the settings using the automatic backup feature but it didn't change anything. Then I noticed that the last automatic backup happened a few minutes before, so it actually backed up the empty settings right when I opened the software.

   4. Unusable Button Remapping: The M720 Triathlon features a button dedicated to the "Flow" feature, which I find unnecessary for my workflow. This button placement is particularly frustrating because it's a prime location for customization. I have encountered many frustrated users online that would greatly benefit from the ability to remap this button. It would significantly improve productivity and will make a lot of your customers happy, especially because you don't "owe" us anything as you advertise it clearly.

   5. Chrome Freezing: The most annoying issue might not be directly related to your products. It might be due to 3rd parties like Windows or Chrome. I use usually have around 40 to 60 Chrome tabs open spread around in 12 Chrome profiles, amongst other things. Occasionally, I have 5-10 Google Sheets documents open. Some of them have a lot of data or a packed with automations and CPU Consuming functions. from time to time, when I'm working with a Google Sheets file, Chrome freezes and I have to restart it. My colleagues, who are doing somewhat similar jobs but don't use your devices or software, don't encounter this issue.

   Suggestions
   I would suggest adding a secondary option to backup to a local file. This would not only provide a backup for the cloud backup but would also help me move the settings between computers as they are the same on all my computers. Another suggestion is to add a place in the software or on the website to download backup history. There also needs to be a button to restore a backup from a file.

   In conclusion, I want to thank you for the products you have created. They save me a lot of time and are very much appreciated. However, I don't think I should suffer while using your products.

   I look forward to your response and any assistance you can provide.

   Best regards

   By The Grace of G-D.

   Dear Logitech Support,

   I hope this message finds you well. I am writing to you about some issues I have been experiencing with my Logitech M720 Triathlon mouse and the Options+ software.

   Background
   I use this mouse extensively. I have one for each of my computers and I have been recommending it to coworkers, family, and friends, and personally give a few as gifts to some of them due to its ergonomic design and customizable buttons.
   I work as a programmer, and the shortcuts I use most throughout the day are copy, paste, CTRL+A, and… more

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6. Reduce the RAM usage of Logi Options

   Bloatware:
   Logi Options is bloatware using 375.5MB of RAM.

   You've recently updated the app for Logi Options to include a bunch of AI stuff. In the process, or possibly prior, it seems you have met the definition of bloatware quite thoroughly. Bloatware is software that uses up resources without doing anything useful.

   No one is using their mouse driver software for AI....

   The Logi Options app is in fact the second largest RAM hog on my machine - using 179.2 MB as I write this. There is additionally another program WebView2 Manager which when expanded shares the logo of the Logi Options App. It uses additionally 68.7 MB. This is number 8 on the list. There is also Logi Options Agent using 61.9 MB; Logi AI Promt Builder using 35.4 MB; Logi Options Updater 11.2 MB; and Logi Options App Broker at 1.1 MB

   The total of this is 357.5 MB. When I consider this it actually becomes the LARGEST RAM HOG on my machine.

   Purpose of LogOptions App:
   Let's think about the purpose of the Logi Options app for a moment. It's purpose to to change a few settings for my my mouse. So realistically its a glorified mouse driver. There is no need for it to use 375.5MB of RAM. It uses 461 MB of space on my Hard drive. This is large - but I think this is more reasonable since it's hard drive space and less of an immediate drag on the performance of my machine.

   Context of why this is excessive:
   There are ENTIRE MODERN OPERATING SYSTEMS that run using 21MB of storage space and only need 46 MB of RAM to run (Tiny Core Linux Distro). And in the past Dam Small Linux was about 50MB requiring no more than 8MB of RAM. If an operating system can use 8MB of RAM then so can a glorified mouse driver.... like really why is LogiOptions the Largest hog on my machines memory!

   Bloatware:
   Logi Options is bloatware using 375.5MB of RAM.

   You've recently updated the app for Logi Options to include a bunch of AI stuff. In the process, or possibly prior, it seems you have met the definition of bloatware quite thoroughly. Bloatware is software that uses up resources without doing anything useful.

   No one is using their mouse driver software for AI....

   The Logi Options app is in fact the second largest RAM hog on my machine - using 179.2 MB as I write this. There is additionally another program WebView2 Manager which when expanded shares the logo of the… more

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7. Logitech Optionsでは出来ていたことが出来ないため、Log Options+を使うことが出来ません。以下の動作を出来るようにしてください。「進む」ボタンと「戻る」ボタンに、それぞれキーボードの「Shift」と「Ctrl」を設定します。2つのボタンを同時に押すと「Sh

   Logitech Optionsでは出来ていたことが出来ないため、Log Options+を使うことが出来ません。以下の動作を出来るようにしてください。「進む」ボタンと「戻る」ボタンに、それぞれキーボードの「Shift」と「Ctrl」を設定します。2つのボタンを同時に押すと「Shift+Ctrl」が押されている状態にしてください。

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8. Updates reset settings - each time

   Good evening,
   Recent updates have reset (each time) my settings. It would be very nice, given the premium paid for the Logitech products, to not have to make the same settings each time an update is installed - especially if nothing new is provided for older products.
   Please refrain from any reply that mentions "saving the setting via an account". If this is the "solution" to use the devices on a single computer, I would rather throw them in the garbage and just go for some cheap ****.
   I will temporarily suspend the updates to keep the needed functionality in place. And to avoid dubious "AI" things as Logitech has failed to avoid this marketing red herring.
   Kind regards,
   Florin Moroz

   Good evening,
   Recent updates have reset (each time) my settings. It would be very nice, given the premium paid for the Logitech products, to not have to make the same settings each time an update is installed - especially if nothing new is provided for older products.
   Please refrain from any reply that mentions "saving the setting via an account". If this is the "solution" to use the devices on a single computer, I would rather throw them in the garbage and just go for some cheap ****.
   I will temporarily suspend the updates to keep the needed functionality in… more

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9. Scan for apps in subfolders too!

   MS Teams is not shown for customization when the .app is in a subfolder. It is only shown when the .app is in the /Applications folder

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10. Suggestions for Improvement

    1) Provide a 100% hardwired version of the MX Mechanical Mini keyboard.

    2) Provide an obvious function key on the MX Mechanical Mini keyboard that switches directly to using the USB dongle.

    3) Provide physical LEDs on the MX Mechanical Mini keyboard hardware to show keyboard states (num lock, caps lock, scroll lock) without forcing the install of special software on the computer.

    4) Retest the MX Mechanical Mini for RF interference with ordinary Logitech wireless USB mice. Within a few inches of the keyboard the mouse is no longer responsive. Move the mouse away from the keyboard and it works perfectly.

    1) Provide a 100% hardwired version of the MX Mechanical Mini keyboard.

    2) Provide an obvious function key on the MX Mechanical Mini keyboard that switches directly to using the USB dongle.

    3) Provide physical LEDs on the MX Mechanical Mini keyboard hardware to show keyboard states (num lock, caps lock, scroll lock) without forcing the install of special software on the computer.

    4) Retest the MX Mechanical Mini for RF interference with ordinary Logitech wireless USB mice. Within a few inches of the keyboard the mouse is no longer responsive. Move the mouse away from the keyboard and it… more

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11. 语音识别无法使用

    测试都无法语音识别！

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12. 罗技语音参数不能保存

    为什么罗技语音的设置参数都不能自动保存？

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13. bateria

    Mause esta com bateria mas o aplicativo avisa bateria fraca

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14. Smartshift turning off

    Why can't you just fix the smart shift automatically turning off?

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15. Button Customisation

    How do I disable the thumb button on M720 mouse?

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16. macOS caps 切換輸入法延遲

    macOs 14 打字時用 caps 切換輸入法延遲非常嚴重

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17. Please make useable software or don't require it.

    Please provide an alternative to this software. I am unable to customize the device without it. I don't care for any of the additional software features, I just want to remap my buttons and control the DPI. The software always stops my PC from shutting down and reduces performance in my games. Definitely will not be purchasing any Logitech products while this software is still required.

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18. custom buttons fail

    m720 mouse regularly "forgets" the customised button assignments and reverts to defaults, then back, then forgets again.
    Regularly need to restart application to get it working again.

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19. middle button woes

    I have the middle button on my MS Master 3 configured for mission control (see attached). however, from time to time it ti disables the scroll wheel shifting. I go into settings and the middle button is still configured for mission control. to fix the scroll wheel I need to change the middle button. This has been an ongoing issue. I did have the middle button configured for ChatGPT and it did the same thing. Please fix this

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20. 切换断连

    WIN11 切换设备后断连 重启软件之后恢复

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