Logi Options+ on macOS – Button Mappings Randomly Reset
I’m experiencing a recurring and very disruptive issue with my Logitech mouse on macOS. I have custom button mappings set in Logi Options+ (in particular, one button mapped to Mission Control), but the buttons frequently revert to their default functions at random.
When this happens, the only way to restore my expected behavior is to manually launch the Logi Options+ app again. Until I do, the buttons behave as if no customization is applied (e.g. the button I use for Mission Control instead performs the “Back” action, which can cause me to lose work).
I’ve confirmed that:
• The Logi Options+ background agent is enabled in Login Items and allowed under Accessibility & Input Monitoring.
• I’ve reinstalled Options+ and granted permissions fresh.
• The issue occurs across reboots and wake-from-sleep.
This makes the software unreliable for daily productivity, since I cannot trust that my custom mappings will persist.
Could you please escalate this to the engineering team? At the very least, I’d love to see improvements to:
1. The stability of the Logi Options+ background agent on macOS.
2. A safeguard to ensure that if Options+ fails, buttons do not revert to destructive defaults.
Thanks for your attention — I really like Logitech hardware, but this ongoing problem has been a huge workflow disruption.
