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MX Master 3S鼠標移動不正常及間中鼠標延遲1,2秒後才移動

在1月24號在葵芳購買了MX Master 3S, 但間中鼠標移動不正常，並且有時鼠標會延遲1, 2秒後才移動, 但遺失了收據，是否可以給予保護?

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