this company ****** sucks how can you sell me a webcam that demands a firmware update, not show me or tell me WHERE to get this firmware update, lead me to old outdated software that crashes on load, and THEN try to sell me this AI ******** software that won't even detect my webcam. Oh and the webcam you sold me isn't listed in your help section for ****** webcams so thanks suck a **** (not the it person who has to read this im sure you're lovely but your company sucks thank you.)