Hello there,
Sadly Logitech has recurrent problems with its softwares.
I used to have the MX Revolution mouse and the Setpoint app always used to lose the capability of changing volume using the mouse wheel.
Now I have the MX Master 3S and exactly the same thing keeps ocurring, only now is with Logi Options+.
Your hardware is awesome but your software is pretty bad.
Since I wish to keep being your loyal customer I gently ask, please, fix this with your software team.
Many thanks.
Paulo