avoid buying at all cost
After the new update the MX MASTER 3S is awful.
I'm connected via bluetooth and there is permanent stuttering and gosting around the screen, the dpi changes randomly and when the mouse is left inactive for more than 30 seconds it's not even responding until you click a button.
Overall the worst mouse i've ever used!
Product as simple as mice shouldn't cause SO MANY HEADACHES just to work properly!
There is no product quality assurance - every mouse has different feeling and sounding buttons (this is the 3rd MX that i'm changing in the store, because every next has a differen problem).
The infinite scroll "feature", is making the middle button virtually impossible to use. There is no way to pan around the screen with this silly scroll, without moving it in some direction.
I regret buying this product.
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Adminkkarunanidhi
(Admin, Logitech)
commented
Hi,
Please accept our apologies for the inconvenience. We work very hard to provide you with excellent software, and this is not the type of experience we aim to provide to our customers.
To troubleshoot your issue further, will you be available for a live debug session with our team to understand your issue?
If so, please let me know what time and date works best for you.
PS: The session will be in English, please let me know if you are comfortable with it?I'm looking forward to hearing from you.