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  1. We purchased around 20 PCs of Model M171 mouse and unfortunately faced issues with its scroll at most of them, I tried to follow the chat steps but it doesn’t help.
    Please advise at your earliest.

    2 votes

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  2. The latest update (1.22.5550) broke Universal Control from MacOS to iPadOS. I can no longer use the scroll wheel to scroll on my ipad, it just scrolls on my mac even when I click on my ipad.

    Also since older versions are unable for download I can't even downgrade to a functional version. Please make older versions available for downgrade ASAP.

    3 votes

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  3. After installing new version of Logi Options+ my Logi MX Master 2S mouse stops working - it's connecting and disconnecting all the time so I can't use it. (M1 Pro MBP 12.6)

    1 vote

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  4. Till I updated to this version 1.26.3248 of Logi Options+. My Master MX2 Mouse is has a problem with connection, it keep continue connect and disconnect after that 1 second and again and again. Please fix this bug!

    1 vote

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  5. MX Master 2S does not work with with Option+. Like not AT ALL. updates says that Options+ support Master 2S and Options says Master 2S is no longer compatible.
    It is literally the very opposite.
    Logitech Option works just fine. Options+ causes my mouse to go completely unfunctional (not just the programmable buttons). Quite litterally not even the curser, clicks or wheel.
    In order to work I must uninstall Options+.
    I can have regular Options installed or not, still works. Tested 4 times.

    1 vote

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  6. This update breaks MX MASTERS 2S

    1 vote

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  7. Logi Options+ breaks my MX Master 2S connection to my WIndows 11 laptop intermittently, to the point that it's being unusable. Uninstalling the software solves the issue for now.

    Current Logi Options+: 1.26.3248

    1 vote

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  8. Upgraded to Options+ and everything broke. Mouse no longer even discoverable via Bluetooth. £100 device now useless.

    1 vote

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  9. I just updated to logi+ and the 2S no longer works. Looks like it struggles to maintain the bluetooth connection. I have rebooted and reset everything. My mouse is useless now. How do I downgrade/rollback? I'm using MacOS 11.7

    1 vote

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  10. My MX Master 2S no longer works after this update!

    1 vote

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  11. It's a complaint: bought your expensive MX Master 3 for Mac and the scroll wheel is all over the place. Every time I switch apps it goes to full speed. Not good enough.

    1 vote

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  12. Please add "Lock" on MX Master3S(Options +)
    this drives me crazy a hundred times everyday. I feel like I upgraded my MX Master 3 to 3S for absolutely nothing. this could be a downgrade for real. I myself am in SW industry and this cannot be a hard job. so please add "Lock" on MX Master 3S. I'll leave one feed back weekday.
    (it's still happening on 1.30.7349)

    1 vote

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  13. I am using two mouses at the same time to avoid strain on my hands. One for my left hand and one for my right hand.
    For my left hand mouse I switch the buttons. However that then also switch on the right hand even though the settings are per device this is activated for all mouse as if it was a global setting.
    So for my right hand I know have to find a non-Logitech mouse just be able to control each mouse button setup. Really anoying as I have several Logitech mouse that I cant use now.
    A…

    1 vote

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  14. First of all, great mouse!

    My feedback is actually about a bug that's been going on since I first bought the mouse.

    I used Windows 10 currently Windows 11.

    I have customized the shortcut button where my thumb is sitiing to be gestures.When I click the invisible button, it opens a folder. Well it technically should but when I first turn on my laptop or have a big gap when not using the mouse, it remembers that "show tabs/active windows" open and wouldn't open the folder that is suppose to be open. I've hoped that past 2 updates I received…

    1 vote

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  15. When you want to customize gestures, you can't start from a preset, i.e. you can't click one of the gestures from "App navigation" to change it. However if you chose "Custom" and start a new, "Switch application" does not work the same, it only swiches to the right and not to the left. How can I fix this?
    More so, the "Start menu" option doesn't appear when using "Custom". It's just inconsistent.

    1 vote

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  16. Hi Support team,

    it looks like the Flow functionality is quite buggy. At least in my case I've specifically bought the MX Master keyboard and MX Master 3 mouse to use it with 2 windows laptops and 1 mac mini. And I never wasn't able to configure it work. Those configs always breaks. I'm following all the instructions, but it still doesn't work and UI there behavies strange. Look at the screenshot.

    BR,
    Ivan

    1 vote

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  17. "See release notes" doesn't work either

    1 vote

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  18. Warum kann ich mich nicht anmelden?
    Warum gehen alle getätigten Einstellungen für die Maus immer wieder auf Werkszustand zurück? Software ist schlecht !

    1 vote

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  19. Version 1.26 says it has "New device settings feature has been added to disable the following keys: Num lock, Caps lock, Scroll lock, Insert, & Windows/Start (Windows only)", but there are no options for disabling keys for me.
    I have an MX Keys keyboard.

    1 vote

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  20. Decent product, somehow it feels like there is less functionality in the "plus" version than the other. Please allow me to map a button to change profiles. Honestly blows my mind that this is not an option

    2 votes

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