I went to get some help on my keyboard, but the first thing I have to do is identify the keyboard. there's nothing on the back that tells me the model number. the app doesn't tell me. the link from the app just took me to a generic start page, so rage quit. all of this could be easier. the app should identify my keyboard model. the link from the app, from the keyboard, should take me to help on MY keyboard, not a generic landing page.