Logi products are great! But your software is the worst. Why does my Logi Master 2S not connect to the app sometimes? It only connects to the bluetooth and I have to open the Options+ app on my mac for all the customizations to work. And sometimes even the app doesn't work, so I have to work with default mouse settings. There is a very tedious resolution for this which even 80% of your support staff doesn't know. Wait until you get a competitor for this mouse with a better software. Too bad from Logi.