Hi There,

I've submitted this feedback before - BUT - I note in the settings that it says to remember to "Share diagnostics and usage data" to be offered new versions ... so I've changed that setting now.

So what I'm seeing is this. My primary personal workstation is an iMac 2020 running Sonoma 14.4.1. I have an MX Keys Combo Keyboard and Mouse, and use the Unifying Receiver plugged into my Benq DesignVue PD3205U 32" Monitor - which has an in-built KVM. I do this, because my Professional / Job machine is a Windows Desktop.

The KVM in the Monitor does a much better job of keeping each machine "thinking" the monitor and attached devices are still there. THAT is why I prefer to use a monitor based KVM.

The downside as I've come to find, is that Logi Options+ on my Mac crashes or quits if I am connected to my "work machine" - which is a Windows machine - for an extended period of time.

Presumably, it is checking to see if the devices remain active? I don't know. But I find this behaviour for my particular situation very, very frustrating. And I suspect there would be others doing the same thing as me.

KVM enabled monitors are becoming more and more common, and people use them for precisely the same reason I do.

I would really like it, if you could investigate this situation - at least offer a setting in Logi Options+ that explicitly controls whether the application should not exit / crash when the MX Keys Combo has not been "seen" for some time.

I hope I've explained the scenario clearly enough for you, and I hope that there might be something that is able to be done.

Regards,
Trevor
tandrew@tassoc.com.au