App has been crashing multiple times everyday and when it crashed, the side and thumb buttons setting as well as DPI setting are changed to default factory settings which suggests that the settings aren't stored on the mouse locally (why??) and horizontal scroll wheel also will not work if the app crashes. Additionally when I try to launch the app manually, quite frequently but not always, the app will have trouble to even connect to the mouse when I can still move and left and right click it on my computer, the app will display the message: "Backend connection problem -click here to launch backend". However launch it again will not help at all everytime.