I have been using PC's since the early 1980's, starting with MS DOS 1.x. I have been using Logitech devices for over 10 years now. Your user interface needs to be reviewed, overhauled and simplified. I own the MX Keys S, Brio webcam and MX Master 3S, and have to say, they are not 'plug 'n play'. Anything but! You would be well served to fix this, not to mention the people who needlessly, FRUSTRATINGLY and unnecessarily waste time dealing with these issues. Thank you.