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Logi Options+: Bug

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Strange error type messages

I have the MX Keys and MX Master 3 combo. When I open the Logitech Options+ app it shows a red square over the mouse and the keyboard with a message inside the square saying "Download failed, Check Network". and underneath both devices where it normally shows the battery and connection it shows "retry". Clicking on any of these messages does nothing. The Mouse and keyobard however are still working (typing on it now). Next step will be to reboot my machine, then to uninstall and reinstall the app but this is rather frustrating especially since I have not uploaded my settings anywhere and would need to setup my preferred options again including FLow.

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  • Anonymous commented  ·   ·  Report

    This was my feedback. Just to follow up on it and give you feedback, I was able to update to version 0.90.*** and it's working now as expected. I still feel that the above was a bit of an issue in that it claimed I had no network and couldn't connect yet I was definitely connected to the network and internet so clicking on Retry should have done something.

    But, just so you know, it is working after I managed to update the app and I don't have any issues now.

    Cheers.