customer support service very bad
i have bough a Mx Keys mini to use with my mx master 3 so i can use the flow function . the main reason i bough the key board . But it could not find a compatible keyboard . i have talk to the support online . when i input i am from Australia . the staff was checking my issue but when they want to confirm my location . i say i was in Vietnam then they say they will connect to the regions staff. but after 25 mins no one answer or anything . So we have a discrimination in here . the customer form Vietnam can not get the service as other country . I am very disapointed with the company way to support the customer . as a loyal customer . i wonder what the company will do to support my case . i would like to hear from you soon. i hope it will not be the last logitech product i bough
Best regard .